A police detective's daughter -- who'd been kidnapped -- did what she'd been taught. She called 911. So did her husband. So did horrified witnesses. They all thought help would be on the way. They were wrong.
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- Public Discussion (260)
Could a series of 911 calls have been used to save Denise Lee?
- 1 vote
agree... obviously not! Please put this man away - and please spend more money on 911 call center representatives... get out of the middle east - and get back on our front lines and help us - the people of America! How could this happen, one may ask - but honestly - by being overwhelmed by 100+ tasks - and all the chaos on how to execute all of them at the same time. How can any human respond clearly with multiple objectives and a severe lack of leadership. Get the politics out - and focus on protecting the innocent.
Help America - put this miserable man out of misery, and take back our country!
- 3 votes
I live in Charlotte County Florida and believe there is a big difference between a "BOLO" (be on the look out) and an APB (all points bulletin). I am convinced that Denise could have been found alive if the 911 call routed to the Charlotte County Sheriff's office had been properly sent out to all local law enforcement agencies. Both the Charlotte County Sheriff''s Office and the City of North Port Police Department are well equipped to handle emergencies, Charlotte County having been decimated by Hurricane Charley in 2004. Not to mention Florida Highway Patrol Trooper Pope who has consistently protected the citizens on his partol. If Trooper Pope and others like him had gotten the APB, Denise would have been found before her life was taken. Our whole community feels for the Goff and Lee families and keep them in our thoughts and prayers.
- 1 vote
Well, of course not. It is patently apparent that incompetence was at the root of this, together with missed opportunities and lack of communication from a system that works nationwide. How is it possible that a 911 call from a town in a county/state line cannot be routed to all 911 centers in the surrounding area? That's my question. Why isn't the system a bit more centralized so that, in cases like this, when someone can easily cross a county/state line, the calls aren't routed to all centers in the area? It was a case of patently brutal stupidity, serious inactivity and lack of proactivity on the part of the Charlotte Co. 911 office, and now people are all playing the blame game. Isn't it enough that Denise has lost her life and that it could have been prevented? Instead of playing the blame game, let us play the "taking responsibility" game. It's a far more dignified way of admitting that several people dropped the ball here. And kudos to the many people who went out of their way to get involved--more and more people nowadays refuse to do so.
Everyone who knew something was wrong and did nothing or next to nothing deserves to suffer for this one - this death was so preventable. 911 truly sucks most of the time - you get largely callous stupid morons at 911.
Yes, unfortunately this does happen to people. My best friend was kidnapped and murdered in 2001. My other friend was on the phone with her when she was abducted. My friend called 911 and stated what she heard, and the location of where she was being abducted. They never dispatched out any help for her, and hours later, she was killed!! I am outraged to know that this has happened several times. There is no doubt that my friend would still be alive if 911 would have done there job!!
- 4 votes
I'm so sorry for your loss. I agree, outrage is what I feel too. And scared that this is the system that is supposed to protect us. God pray for us all!
- 2 votes
Tara--This has happened more than a few times. My Mother and two sisters both spent more than 30 yrs. each as 911 operators for L.A.P.D. Some of the stories I've heard are unbelievable. But the little po-dunk call centers around smaller cities are staffed by under
paid and ill trained women who just can't wait to blow the joint at shift change. I hope the
ones involved never get another nights sleep. But they will. They'll down a few thousand
calories and waddle toward the bed.
- 1 vote
It is OUTRAGEOUS! Yes, definitely in my opinion the 911 operator had a role in this and especially the cousin of the murdering lowlife has blood on his hands as well. The complete apathy of the cousin and his daughter talking shows me they are soul less like the murdering loser. I pray the city pays BIG TIME in the lawsuit. Good for him! The victim was a very smart lady! Her dad should be proud. Actually that whole family seemed very together and smart the way they are handling this. For the 911 operator and the cousin and his daughter.....HOW ARE YOU SLEEPING TONIGHT??
So many people who cared and so many people who didn't. How painful.
Shame on King's cousin who stood by and did nothing.
Sheriff Davenport: too many excuses. Denise's father is right on to take on the 911 system. Every 911 system should be fullproofed. That means double safeguards; so that if one fails there is still the other measure. Perhaps, Sheriff D. doesn't want to admit that his system was poorly organized and left too much to chance.
I know tht Jane Kowalski did the right thing and tried to help BUT did she really need someone else to tell her to follow the car??
Where is Denise's mother?
- 2 votes
Denise's mom is too distraught to talk, why would you even ask such a stupid question? What does it matter?
Carolyn:
Get a grip." There is nothing stupid about the question. Maybe you are not intelligent enough to realize that.
What a ridiculous thing to say "why would you even ask such a stupid question?
What??? Tell me why you would ask that question. Denise obviously had a mother. In the beginning of the story Rick Goff said that her mother and he did not like that neighborhood! Just tell me why you asked that stupid question!
- 1 vote
I am so sorry for the family. My prayers are with you guys. You did absolutely nothing wrong ABSOLUTELY nothing you and your entire family, even Denise. The lousy police system did. That dispatcher should be FIRED, everyon makes mistakes but just clearly considering the family... they should be fired. DATELINE, wish i could have heard more details on what happened between the victim and the suspect, and what happened do that MONSTER! I hope he will be executed immediately.
- 1 vote
You said it! No punishment the courts are sanctioned to hand out will be bad enough to fit this crime. And what do you want to bet that if and when he gets the death penalty, there will be bleeding hearts outside the prison picketing! NBC, please keep us updated on this story.
- 2 votes
Denise's Mom is here in town. She and Rick have been married for several years. She is just very shy and doesn't want to be on camera. As you can imagine it is very difficult as her Mother to even except that any of this is true! They are an incredible family! It is just unfair and so unnecesary!
- 3 votes
This is such a disgrace. I know mistakes happen but this could have been prevented. The 911 worker needs to be fired and other workers need to learn from her mistake!!! It makes me scared to have faith in the system.
- 2 votes
The 911 calls could have absolutely saved this young woman's life. It is beyond sad that the system failed her. The Charlotte County Sheriff's Office needs to take a very serious look at the 911 process ... it is clearly broken.
- 2 votes
it just drives me crazy that u raise your children.....sit up nights with them scared to death that they are sick with something .....worrying.....crying....scared TO DEATH about illness.....injury.....stick with them thru it all .....worried .....scared you are not doing enuff ....missing somethin u coulda dun....brought them thru bad times and good........and then SOMEONE thinks its ok, to simply take this precious life u sat up nights worried beyond words about, for their sick SICK reasons......................WHAT IS WRONG WITH PEOPLE??????????????????
- 4 votes
Sam-lam-- It is so difficult for compassionate people to wrap their brains
around PURE EVIL.
- 1 vote
Heartbreaking to anyone with or without children. No doubt that incompetence at the call center contributed to the tragedy. However, lets not forget about anyone who knew the killer before this happened and, upon reflection, knew he was capable or likely to do something terrible like this. Hopefully they have trouble sleeping at night. As for the cousin whose house he visited for the shovel and gas - he should be prosecuted either as an accomplice or put away as an idiot.
- 1 vote
I am so sorry this happened to this young lady. But I think there are multiple people that could have stopped this from ending as it did. When the suspect stopped at his family's house and they saw what was happening...WHY did they do nothing. They knew more about this person personality than probably anybody else...and to see a female screaming help me..call the police. They had a responsiblity to call for help. Better to make a cry wolf then to have what happened.
Were neighboring counties advised to watch for this green camaro?? A bolo should have been placed by North Port county and neighboring counties when that lady called. Could she, the caller leaned on the horn to bring attention to what was happening in the vehicle?? It was a cluster of mistakes...all the way from the beginning..with the young lady opening the door to family's of the suspect ignoring what they knew was occurring and also to the 911 operator not following up by placing a bulletin out to deputies. Mistakes were made by all involved. God bless Denise. and please let's not place the blame on one department.
- 2 votes
This "one department" is the only one involved in this ordeal who were being paid by tax payers to do a job and they failed miserably. The cousin did call the police, twice and Ms. Kowalski did all she could to try to help.
And possibly have been killed while making an illegal turn and also taking other innocent lives at the same time???!!! The fault is with the 911 system in this case!
- 3 votes
if Jane had followed that car she may have been victim #2! She believed she was witnessing a child abduction! She would have been underprepared to defend herself if it came down to it. She was not trained to handle the situation and perhaps would have paid the ultimate price if she had intervened. We do not know what happened inside that car between Denise and her abductor. I am not so certain I would have known the right thing to do either. she called 911. She did more then other witnesses did that day! I am sure these were not the only 5 people who saw this. The abduction and murder took hours! Denise was banging on the windows and screaming. Even her 911 call began with her screaming... and only 5 calls were made to 911... how many silent witnesses...those who chose not to do anything...were out there? I applaud you Jane.
I just want the family of Denise Lee to know my thoughts and prayers are with them as they move on. It will never leave them and I think murder is harder to handle than death by any other tragedy but days will become easier......but never forgotten. I feel nausea, a lump in my throat , anger and "I don't even know her and I wonder how her family must feel all of my symptoms but worse and more. I feel I know Denise now because of this story what a lovely daughter, mother and wife she was.
My heart goes out to them. God Bless.
- 1 vote
Typical sheriffs department political BS. If we make the accountability fall to maybe, would of - could of should of - then its plain to me to see this man does not need to be a sheriff. He had a road map to stop this. Pressure is the name of the game in law enforcement. I know I am retired as officer in central Florida and this chance was blown. They missed the chance to end the path of a perverted person who needed to be put to death that night.
I am so sorry for these children and the husband. The dad has a lot more than I could offer to his boss. I admire him for his ability to be so contained. GOD bless this family. If I was this sheriff I would be leading the charge to take care of these children for the rest of their life's.
This perverted pig will use about a million dollars of the Florida taxpayers money to defend himself. Where is the justice. When will we as Americans get our head out of our rear ends
- 2 votes
I agree, typical police dept BS and the CYA that goes on by supervisors to protect the inept. Our call takers send the calls over to our dispatchers who assign the calls to us, the officers on the street. The ineptitude of the calls takers and the amount of information they screw up is unbelievable. I have been a police officer for over 17 years and on more then one occasion has information been incorrectly dispatched to us.
I know the frustration of a error in dispatch information on a in progress ( occurring now) call, I cannot in my wildest dreams imagine what helplessness her father felt when this incident occurred. Perhaps retired police officers should be hired to man the 911 call centers throughout the United States.
I pray King gets the death penalty, and does not linger in prison at the expense of the taxpayers..
Unless you really want to help people, some people should stay out of public service positions
- 1 vote
I like your thinking. What a great idea to hire retired police officers to work as 911 dispatchers. Who knows better than an officer the necessity of getting it right the first time and every single time after that. Zero room for error.
- 1 vote
This has many similarities to the Polly Klaas case, it was in my neighborhood and the police in a neighboring community helped her killer pull his car from a ditch and get away with her still alive in the trunk all because an APB did not go out! It didn't go out because it was coded wrong by a dispatcher, who put not for release when it should have been not for "public" release. They had a description of the car, him, and her but the cops who helped him knew nothing until they got back to the station. Another person lost because of a human error! And I know many dispatchers who work hard, have little time off, and are grossly understaffed so let's improve and better use the 911 tracking systems, like someone said before let's stop sending all our money to Iraq and improve our own infrastructure here at home!
I completely agree with you on this. GOD BLESS THIS WHOLE FAMILY!!! I WILL PRAY TO GOD FOR YOUR COMFORT AS MUCH AS I CAN...I LOVE YOU AS A BROTHER IN CHRIST AND AS A TRUE AMERICAN
I worked in a Dispatch center for over 7 years, as a Communications Training Officer and Supervisor. I made sure that every call that came into the center via landline or 911 was taken as a serious call until it could be deciphered and prioritized. Unfortunately there are a lot of dispatcher/telecommunicator's who go into work everyday and look at their job as just a job. It was my goal to assure that everyone who worked under me, knew the severity of their job, and the consequences of their actions once they choose to give less than 100% . It sounds like these dispatchers' chose to take a day off, and it cost a wife, daughter, and mother her life. I feel for the family and my prayers go out to them.
I hope a lot of people who have chosen to sit behind a console and take 911 calls see what can happen once they choose to not do their job. Having worked in this field, I know what it's like to sit in a confined area for 8, 10, 12 hrs a day, it can get rough but that's what they get paid to do. This job is not like any other, because one bad decision can cost some one their life__As it did in this case.
Thank you…
- 1 vote
Incredible incompetence was displayed on the segment. If the Charlotte County sheriff thinks this is only grounds for short suspensions then I would hate to think of how fouled up they would have to be to warrant a termination.
The preventable murder of a beautiful young wife and mother is about as bad as it can possibly get, and yet it's not worthy of termination? It's time to replace the Sheriff with someone who holds people accountable for their actions and incompetence.
This was an extremely touching story and my sympathies and prayers go out to Denise's family, husband and children. I hope Denise's husband prevails in his lawsuit and wins a huge settlement.
- 1 vote
I agree with you totally. This story was so heart wenching that I went and got my husband off his computer and had him watch it with me. He said pretty much what you did about the sheriff needing to be replaced and the call takers being terminated. I could not agree more. The officers are pretty much depending on them to get the story straight so they can act.
- 1 vote
I heard the Commentator say that in lawsuits against a County/City etc. there is a limit of
two hundred thousand dollars....
There is a tort case that goes around this...I am a Private Investigator
and one of the Law Firms that I work for just sued a City successfully circumventing the limit and is currently suing a County for millions. The exception works for this young Man as the
failure to perform by the County resulted in a death.....Loss of a Wife, a Mother, a Daughter!!
I would like to see Denise's two children be able to attend Harvard for the loss that they have
suffered....Sadly the only way that Counties change things, is not through a slap on the hand
but through a resounding message from a Jury that will leave them wishing that they done things a lot
differently that day and it WILL give them the incentive to change things...
Without a penalty that truly means something, they will fall back into their sloppy ways :(
Please feel free to contact me anytime if they would like the case law that removes the ceiling
on this type of Lawsuit.
I cried until I sobbed this evening and am so very sorry for the loss of this lovely, brave, young
woman.
With Sadness From The Lone Star State,
Nancy
- 1 vote
Hi Nancy. I'm with you! Being the mom of a daughter whom I treasure, I can only imagine the family's grief. The children will never know their mom. Money will not bring Denise back, but it can insure her children an education and whatever their hearts need to heal. The family will never get over this and someone needs to pay!
- 1 vote
I am appalled at the number of errors made by the people in this story. Also the lack of concern and unwillingness to follow through on what should have been done. Not only the dispatchers, and the Sheriffs Department, but the people who had a chance to save this girl. The relative of M. King who did nothing when he knew the girl had asked him to call the police. He should be prosecuted. Then there is the dispatcher who did not do her job. And the Sheriff who did nothing about her failure to follow through. And how about Kowalski who did not follow the car and get involved.
What the hell is the matter with people like you have pointed out in this story? This girl could have been saved over and over again. If only people would give a damn.
I am appalled.
Gale E. Cleckner
Master Sargeant, USAF, Retired.
- 2 votes
Wait a minute, do not blame Ms Kowalski, Michael King probably realized she realized something bad was going down and as she said he made a left turn from the right lane. Ms. Kowalski could have caused more tragedy by following him at that point.
Oops, sorry, I realize now you were saying Harold Muxlow is spineless! Much agreed!
- 1 vote
I agree with you, except for Kowalski. Because she was told not to follow, so she thought the police would take it from there. Plus I'm assuming she did not have a gun, and if she could have gotten turned around (since she was in fornt of him when he made the abrupt lefthand turn), we may have had two women victims dead instead of one. Besides she told the police which street he turned on and there were several squad cars staked out on that very same street. Why didn't they see him in the camaro as he drove past them?
- 2 votes
Lets not attack Ms Kowalski, she did what the dispatcher told her. She tried to get a plate number, but he wouldn't drive in front of her. They were going 30mph and traffic was piling up behind them. It had to be a nerve racking experience to begin with (thinking you are witnessing a child abduction) and with angry traffic behind you and indecision from the dispatcher I am sure she just didn't know what to do. She asked the dispatcher if she was supposed to try and follow, and the dispatcher told her no, and she lost sight of them.
This system is not very functional. It says that I will get an email explaining but none has come.
So, many people who tried to help and so many who didn't.
That cousin: He knew and did NOTHING. Guilty.
Sheriff Davenport: Too many excuses. It redounds to him. It is amazing how poorly organized 911 system's have been set up around the country. Time after time we hear these stories. A 911 system should be fullproof. that means that there should be a fail proof system that is not based solely on what one person does or doesn't do. And yet that is not the case. People should lose their jobs but if it is more the fault of the system then that redounds to the top person.
Jane Kowalski did the right thing and was a good citizen but did she really need someone else to tell her that she should follow the guy??
We need a new law in this country which prosecutes people like that cousin who didn't intervene immediately.
- 1 vote
Agreed Milu! Since when does having no backbone and acting cowardly reward you from responsibility. Cheers to you!
- 1 vote
I would have probably followed but at a distance, because remember he had a gun. What about when he got to the remote area where he killed her and buried her, would you still have followed him. What would you do then if you didn't have a gun? Afterall isn't that why we arm our policemen and train them to protect us?
- 1 vote
First and foremost my deepest heartfelt sympathy to the family. I know some time has past but they still need to know that there are people who care. Next, this is very heartwrenching to listen to. The dispatcher that did not forward this call to patrol should be fired. I don't care how many resources you're deploying, everyone in dispatch should have been on their toes. In addition why wasn't the call turned over to a supervisor or at least told to a supervisor right after it ended. I agree with the family that this was certainly a botched job. The Sheriff shouldn't be making excuses. It was botched and poor Denise Amber Lee suffered because of it. May God Bless Denise and watch over her Dad, her husband and her children.
Agreed and I thinl Davenport should lose his job as well for not handling this situation properly. How many more lives will be lost due to 911 errors????
- 1 vote
I wish that they would have played the news conference where Davenport said it was "Gods Will"..I was so outraged I nearly went through the TV set (I live in Charlotte County just miles from where this all happened). God sent Denise the strength to not only save her children but to try to save herself. He made the cousins do the right thing and call 911 and he sent an "angel" on 41 who gave them not only a description but the exact location at the time it was happening. I do not believe it was "Gods will" but that he was trying to help them find Denise! Davenport needs to go now! We have an election in the fall but I think we should not have to wait until then to get rid of him (I can't imagine he will be reelected, I certainly will not be voting for him!).
Other things not mentioned are that North Port is know for being a "speed trap", you can't swing a "dead cat" without hitting a patrol car anytime not just when they were actively looking. Another thing is that the family does know is that the people of the area (and now the country) care about them and Denise. We have had all kinds of fundraisers for the family and to honor a young mother who loved her children so much. I for one and I know most others support the intent to sue and hope that the lawsuit and changes to 911 do some good. I would hope that something "good" can come out of such a tragedy and hopefully prevent the same thing from happening again.
- 1 vote
I agree with you, but I don't think $200,000( the limit in the lawsuit) is enough for a life this precious and dear. I hope the husband gets way more, even though money will not bring her back, it may make the police and Sheriff's departments all over the U.S. change their way of doing things.
How about telling us all whether or not this amazingly brave cousin was brought up on charges? Tell the editor we'd all be really interested please.
- 1 vote
I live in the area and learned after this happened that you do not have a "responsibility" to try to save someone in Florida. They say he cannot be charged with anything, I don't know if this is true or if some other type of charge could be brought against him. My suspision is that they want him to cooperate at the trial and have cut some kind of "deal" with regards to this. King should get the DEATH PENALTY!
- 1 vote
The cousin has a Higher Court that he will ultimately have to answer to. I guess he had a tiny twinge of guilt, because he did finally call in (too little, too late). Or maybe he was afraid of being charged as a accomplice. Only god know if he was an accomplice or just apathetic?
- 1 vote
So, many people who tried to help and so many who didn't.
That cousin: He knew and did NOTHING. Guilty.
Sheriff Davenport: Too many excuses. It redounds to him. It is amazing how poorly organized 911 system's have been set up around the country. Time after time we hear these stories. A 911 system should be fullproof. that means that there should be a fail proof system that is not based solely on what one person does or doesn't do. And yet that is not the case. People should lose their jobs but if it is more the fault of the system then that redounds to the top person.
Jane Kowalski did the right thing and was a good citizen but did she really need someone else to tell her that she should follow the guy??
We need a new law in this country which prosecutes people like that cousin who didn't intervene immediately.
I just watched this show and I am sickened at the senselessness of it all. As a mother of two young boys also residing in Florida, this is a wake up call that every day is a precious gift with our children. I have tears rolling down my cheeks as I type, knowing that Denise had her children's safety first and foremost on her mind the day of her abduction and did everything in her power to try and return home to be with them. My heart goes out to her husband, sons, and entire family for the loss of such an incredible woman. As far as I'm concerned the 911 dispatchers that night made some grave mistakes that they will have to live with for a lifetime. There is no way of knowing for sure if she could have been saved that night had everything been done in a more timely and efficient manner. I hope the family will stay strong in seeking justice in this case and I hope Denise's murderer lives every minute of his remaining life haunted with the sickening choices he made that night. His family should be ashamed of themselves for not intervening when they saw what was going on. He had no right to do what he did to Denise and her family.
Please let her boys know just how much she loved them and what a wonderful mother she was. God Bless.
- 1 vote
I believe cases where 911 staff drop the ball are more common than people think. I was in a situation where my mother and myself was following a man swerving across lanes in the city all the way to the highway. I called 911 and they kept putting me on hold. We rode right past the Highway Patrol Station!!! When we came to a red light I ran to the driver and asked him to pull over. His speech was slurred and he just took off going back and forth from the grass to the road. Eventually it went from Pasquotank County to Perquimans County and they hung up on us! I tried to report it to our local newspaper- The Daily Advance and they said they were sure everybody did what they could and were busy with other things. The sad part is, if an accident occurred, they would be the first ones on the scene taking pictures. Who is to be held accountable for such negligence? A better question is why does a fatality has to occur before people see the seriousness of potential dangers?
Michelle
Elizabeth City, North Carolina
- 1 vote
OK, so we know that he made a left turn from the right lane. But in what lane was Jane K.?
That is a VERY busy intersection, it is the main one from the north of Charlotte County to get to I-75 and it is my understanding that Jane K. was not from the area but traveling through so she didn't know it well. For someone not familiar with it I think she did a wonderful job telling them exactly where she was, and in turn where Denise was. The "blame" totally lies with dispatch who did not get the info out!
- 3 votes
I agree however, the big picture is the blame resides with this piece of filth Mr. King. Had he made a different choice on that day, the entire situation would not have to be visited. I cannot understand where these type of people come from - it is beyond normal thinking.
This piece of S should rot in prison and be tortured every day. I agree we don't want to pay for his care with our taxes, however the dealth penalty is too easy and peaceful for such an Evil Monster!
First, my thoughts and sympathy go out to her family and relatives. This is the most upsetting case I have ever heard of. I cannot believe how this crime happened and was left alone by witnesses to continue. How nothing worked right, even though there were so many attempts and possibilities. There are no words to describe this devastating scenario.
- 1 vote
Carolyn:
Are you always so mean spirited and venal? Perhaps, pastoral counseling might help you to become a nice human being.
WE still don't know what lane Jane K. was in?
- 1 vote
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